Support

Stuck on a lesson, can't sign in, or something looks broken? We're glad to help — here's the fastest way to reach us, plus fixes for the most common problems.

Contact us

• Email: support@animasmarketing.com — we read every message and usually reply within one business day.
• What to include: the email address you signed up with, what you were trying to do, and (if you can) a screenshot. That's usually everything we need to fix it on the first reply.

Common fixes

• Never set a password? Your welcome email contains a one-time setup link. Lost it? Use "Resend my setup link" on the sign-in page — enter your email and we'll send a fresh one.
• Can't sign in? Make sure you're using the email you signed up with. Password resets are handled from the sign-in page.
• Google connection not working? Go to My Business → Connections and disconnect, then reconnect. Connecting Google is always optional — every lesson can be completed and checked without it.
• Want to stop progress emails? Every email we send includes an unsubscribe link, and you can manage notification preferences inside the app.

About the program

Durango Chamber DIY Marketing is operated by Animas Marketing in partnership with the Durango Chamber of Commerce. Questions about membership or the partnership? Visit Durango Chamber of Commerce or call (970) 247-0312 .

Your data

How we handle your information is covered in our privacy notice, and the rules of the road live in the terms of use. To close your account and remove your data, email support@animasmarketing.com from your signup address and we'll take care of it.